Vedicastrologer.ai ("we", "us", "our") respects your privacy. This policy explains what we collect, how we use it, and the choices you have. By using vedicastrologer.ai you agree to this policy.
1. Information we collect
- Birth details you enter — name, gender, date of birth, time of birth and place of birth. These are required to generate your Vedic astrology reports.
- Account information — email address and login identifiers if you sign in.
- Payment information — handled by our payment providers. We do not store card numbers on our servers.
- Usage data — pages viewed, device/browser info, IP address and cookies used to keep the site working and improve it.
- Support messages you send us through the contact form or by email.
2. How we use your information
- To generate your birth chart and personalised reports.
- To deliver, maintain and improve the service.
- To process payments and issue refunds.
- To respond to your support requests.
- To send service-related emails (order confirmations, report delivery).
- To detect fraud and secure the platform.
3. Sharing
We do not sell your personal information. We share limited data only with:
- Payment processors (to complete transactions).
- Hosting, analytics and email service providers who help us run the site.
- Authorities when required by Indian law.
4. Advertising
We may use Meta (Facebook/Instagram), Google and similar platforms to show ads. These platforms may use cookies and pixels to measure ad performance. You can control ad personalisation in each platform's settings.
5. Data retention
We retain your birth details and reports for as long as your account is active or as needed to provide the service. You may request deletion at any time by writing to support@vedicastrologer.ai.
6. Security
We use industry-standard encryption in transit (HTTPS) and access controls on our databases. No system is 100% secure, but we work hard to protect your data.
7. Your rights
You can access, correct or delete your data, and withdraw consent, by emailing support@vedicastrologer.ai.
8. Children
Vedicastrologer.ai is not intended for users under 18. We do not knowingly collect data from children.
9. Changes
We may update this policy. The "last updated" date at the top will change and significant updates will be notified through the site.
10. Contact
Questions? Email support@vedicastrologer.ai.